Meridien Ten and its related parties are committed to respecting your Personal Information shared with us. By using our website or the services offered by us, you are consenting to our use of such personal information as you provide to us as described herein. If you do not consent to our use of your information, please do not use our services.
When and why is personal information collected?
Meridien Ten collects personal information only to the extent necessary to deliver the services, products, or information you, or an agent or other passenger booking on your behalf, request.
M10 collects personal information when providing services to you.
This information consists of full name, age, home address, phone number, e-mail address, passport and travel medical information, where required, insurance details, nationality, nutrition preferences, trip evaluations, travel & accommodation preferences, comments you provide us, credit card and/or other payment information, etc. The collection of this information is done to allow us to provide services to you as requested.
M10 collects personal information from agents and agencies to the extent required to allow us to run trips where we provide services as ground operator, and to be properly credited for such booking, as necessary and as dictated by the relationship between the agent and M10. This information may be collected directly from you or our agent who is selling the trip to you.
How we use your data ( personal information )?
- Email and phone communication – respond to your request, booking and other communication
- Managing trips – reserving adequate inventories and meals based on your preferences and height
- Process of payments and bookings
- Newsletter marketing
- Deliver targeted advertising and marketing (includes enhanced conversions from google)
- Monitor and analyze our site
- Feedback survey
Marketing - Third party Uploader
For our marketing purposes, we work with marketing company (Third party) which we have authorized to upload date into our Google Ads account. Hereby we confirm that the Third-Party uploader complies with these policies.
What are the consequences of failing to provide Personal Information?
If you do not provide the Personal Information that we request, we may not be able to deliver the services you have requested, which may mean you won't be able to participate in our trips, purchase the items from our store, or subscribe to our newsletter, to name a few.
How is your Personal Information Protected?
The security and integrity of your Personal Information is important to us. All personal information is stored in secure databases at secure addresses to prevent unauthorized access. Please note however that no data transmission over the Internet can be guaranteed to be 100% secure. While we take all steps to ensure the safety of your data, we cannot ensure the security of information you transmit to us over the Internet.
Website Policies and Cookies
What is a Cookie?
A cookie is a small text file containing a unique identification number that a website sends to your computer's web browser. While you visit a particular website, a cookie may be used to track the activities of your browser as well as provide you with a consistent, more efficient experience.